December 14, 2016
A House Democrat is calling on Airbnb to stop using forced arbitration clauses in its contracts with customers. Often slipped into the fine print, the clauses force customers to settle disputes through a third-party arbitrator instead of the courts. “These clauses operate to deprive American consumers of their day in court, so that when companies clearly violate the law consumers are still unable to seek redress in public courts of law,” Rep. Hank Johnson (D-Ga.), the ranking member on the House Judiciary Subcommittee on Regulatory Reform, Commercial and Antitrust Law, wrote in a letter to Airbnb CEO Brian Chesky on Wednesday….