May 8, 2017

I used the Airbnb website for the first time a month ago to look for accommodation for a family trip to Amsterdam. The first listing in the search results looked promising, and I clicked on a link to contact the “host” and inquire about availability. The ensuing email exchange led to my agreeing to pay €1,400 (£1,182.23) for a five-night stay plus deposit by bank transfer, and a plausible confirmation email complete with Airbnb logos arrived…

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