NBC 4 Washington – Airbnb Host Refunds Only 50 Percent After Woman Cancels Reservation Due to Suspicious Activity on Her Account

May 2, 2017

Airbnb alerted a woman to suspicious activity on her account after she booked a rental in Germany, so she canceled her reservation immediately, but she said she only got half of her money back until she contacted NBC4 Responds. Erin Tesch said she used Airbnb for the first time planning an upcoming family trip. “Well, I knew a lot of people that had used Airbnb, and they had great experiences, and my son, in fact, had used Airbnb in Thailand last summer several times and he had wonderful experiences with it,” Tesch said…

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