Washington Post Opinion – It took a lawsuit, not just conversation, to get Airbnb’s attention

June 8, 2016
The June 3 news article “Airbnb announces ‘comprehensive review’ after complaints of bias” cited many factors leading to Airbnb’s newfound concern over its platform’s allegedly facilitating racist discrimination, including a Harvard Business School study and trends in social media. It did not note, however, that in addition to “complaints” by individuals in various forms, a class-action lawsuit was filed in federal court on May 17 against Airbnb for allegedly facilitating discrimination….
Source: https://www.washingtonpost.com/opinions/it-took-a-lawsuit-not-just-conversation-to-get-airbnbs-attention/2016/06/08/0c30adb2-2bff-11e6-b9d5-3c3063f8332c_story.html